Grant Partners

Caring Health Center, which serves a community with a high rate of uninsurance, will provide culturally competent insurance enrollment assistance and education to patients, including insurance eligibility, applications, enrollment, policies, subsidies and tax credits, plan selection, and assistance in maintaining coverage. Caring Health Center will increase health insurance literacy through culturally and linguistically appropriate one-on-one, group education, and community outreach, including to programs serving jobseekers, unemployed persons, students, and community members who need support outside of the health center. It will also implement extensive media and grassroots community outreach campaigns.

Lowell Community Health Center, which serves a community with a high rate of uninsurance, will strengthen services to engage and enroll clients in health insurance and educate staff and community-based agencies about the health care system to increase understanding and trust, especially among refugee and immigrant populations. It will increase efficiencies to improve patient access to health insurance benefits services and it will increase its capacity to formalize tracking systems for its patients to address churn. Lowell Community Health Center will increase timely, culturally and linguistically appropriate guidance to assist clients in making informed decisions and maintaining health insurance. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

The Dimock Center will hire a second community outreach coordinator to expand its reach in communities with high rates of uninsurance, developing relationships with community organizations, and supporting consumers to enroll in and maintain health insurance coverage. It will expand hours at its financial counseling office during the week and increase technological capacity to further aid patients in filing electronic documents. The Dimock Center will expand its efforts to reach specific populations, including seniors who may have additional barriers to enrolling in coverage, and it will continue to participate in community events, including the Latino Family Festival, Boston Public Schools Back to School festivals, and local farmers’ markets.

Edward M. Kennedy Community Health Center will enhance partnerships with other community organizations in the region for outreach and enrollment services and it will increase visibility in the community where the most vulnerable clients are likely to congregate, including community centers, cultural events, and libraries. To better assist clients, the health center will implement a schedule to increase access to assistance. It will proactively provide clients with the tools they need to prevent lapses in coverage and will work with insurers to obtain lists of members who are up for renewal, supporting those patients in the re-determination process. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Community Action Committee of Cape Cod & Islands (CACCI), which serves a community with a limited number of insurance plans and available providers, will provide education and ongoing support to consumers as they navigate the health care system and access services. CACCI works with organizations across the region to ensure that consumers enroll in and maintain coverage through advertising, cultural and ethnic events, health and human service providers, businesses, and outreach to specific populations, including immigrant communities. CACCI offers extended hours and tools in languages other than English to increase knowledge and to empower consumers to proactively maintain health care coverage and access the care they need. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.