Grant Partners

Family Health Center of Worcester will focus insurance outreach and enrollment efforts towards refugee, immigrant, and asylee populations through clinics and community events with an emphasis on dispelling misinformation, myths, and fears related to public charge. It will proactively outreach to patients who are newly uninsured as a result of a change in life circumstances and will hold new patient education sessions monthly in languages other than English. Family Health Center of Worcester will also conduct ongoing reviews of information collected from Health Insurance Literacy surveys and provide group learning opportunities for its navigators to identify and address themes and content for staff training. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

East Boston Neighborhood Health Center (EBNHC) serves one of the largest Latinx populations in the state and several of the communities it serves have among the highest rates of uninsurance. EBNHC will conduct outreach in partnership with local community organizations, proactively assist self-pay patients in applying for coverage, and promote enrollment services through social media and in clinical areas of the health center. It will also cross-train call center staff to provide appropriate health insurance information (pre-and-post enrollment) and support to patients. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Cambridge Economic Opportunity Committee (CEOC), which serves several communities with high rates of uninsured residents, will work to reduce barriers to obtaining insurance enrollment assistance by co-locating enrollment services where individuals live, or where they receive other services. CEOC will focus on locations where individuals who are more likely to be uninsured may frequent, such as food pantries, homeless shelters, single-room occupancy residences, English as a Second Language programs, cultural organizations, and job and career service programs. It will also bundle insurance enrollment assistance with its other programs, including the food pantry, Supplemental Nutrition Assistance Program (SNAP) enrollment, free tax preparation, as well as housing stabilization services. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.

Boston Health Care for the Homeless Program will bridge gaps in care for homeless immigrant and non-English speaking patients by enhancing and expanding outreach and health insurance enrollment services at key locations, including shelter sites, where it sees a large volume of patients with limited English language proficiency. It will also expand access to enrollment services at its Oasis Clinic, a dedicated clinic that incorporates a variety of services to meet the needs of immigrants and patients with limited English proficiency. At the clinic, it will inform patients about their health coverage, the requirements for retaining benefits, and provide advice for overcoming logistical barriers that homelessness brings in maintaining coverage. It will also include enrollment services on its outreach van in East Boston, which serves primarily immigrant and uninsured patients. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

The Joint Committee for Children’s Health Care in Everett assists clients, many from immigrant, multilingual, and multicultural backgrounds, to understand health insurance coverage options and how to access services. It coordinates enrollment events across different settings and provides focused outreach to specific populations, including children aging out of parents’ household coverage. It will also attend community events and distribute flyers throughout the service area at venues such as service agencies, ethnic small businesses, laundromats, libraries, parks and places of worship including virtually and through social media. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.