Grant Partners

Boston Public Health Commission will strengthen and grow its impact and presence in communities with the highest rates of uninsured by scaling up successful outreach and enrollment strategies, including flyering and one-on-one counseling, as well as its multilingual enrollment assistance in the office and the community. It will also expand hours, collaborate with local businesses, leverage radio and social media to promote its services, and share information about open enrollment and plan selection periods. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.

Family Health Center of Worcester will focus insurance outreach and enrollment efforts towards refugee, immigrant, and asylee populations through targeted clinics and community events with an emphasis on dispelling misinformation, myths, and fears related to public charge. It will proactively outreach to patients who are newly uninsured as a result of a change in life circumstances and will hold new patient education sessions monthly in languages other than English. Family Health Center of Worcester will also conduct ongoing reviews of information collected from Health Insurance Literacy surveys and provide group learning opportunities for its navigators to identify and address themes and content for staff training. 

Lowell Community Health Center, which serves a community with a high rate of uninsurance, will strengthen services to engage and enroll clients in health insurance and educate staff and community-based agencies about the health care system to increase understanding and trust, especially among refugee and immigrant populations. It will increase efficiencies to improve patient access to health insurance benefits services and it will increase its capacity to formalize tracking systems for its patients to address churn. Lowell Community Health Center will increase timely, culturally and linguistically appropriate guidance to assist clients in making informed decisions and maintaining health insurance. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Caring Health Center, which serves a community with a high rate of uninsurance, will provide culturally competent insurance enrollment assistance and education to patients, including insurance eligibility, applications, enrollment, policies, subsidies and tax credits, plan selection, and assistance in maintaining coverage. Caring Health Center will increase health insurance literacy through culturally and linguistically appropriate one-on-one, group education, and community outreach, including to programs serving jobseekers, unemployed persons, students, and community members who need support outside of the health center. It will also implement extensive media and grassroots community outreach campaigns.

Edward M. Kennedy Community Health Center will enhance partnerships with other community organizations in the region for outreach and enrollment services and it will increase visibility in the community where the most vulnerable clients are likely to congregate, including community centers, cultural events, and libraries. To better assist clients, the health center will implement a schedule to increase access to assistance. It will proactively provide clients with the tools they need to prevent lapses in coverage and will work with insurers to obtain lists of members who are up for renewal, supporting those patients in the re-determination process. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

The Dimock Center will hire a second community outreach coordinator to expand its reach in communities with high rates of uninsurance, developing relationships with community organizations, and supporting consumers to enroll in and maintain health insurance coverage. It will expand hours at its financial counseling office during the week and increase technological capacity to further aid patients in filing electronic documents. The Dimock Center will expand its efforts to reach specific populations, including seniors who may have additional barriers to enrolling in coverage, and it will continue to participate in community events, including the Latino Family Festival, Boston Public Schools Back to School festivals, and local farmers’ markets.

Community Action Committee of Cape Cod & Islands (CACCI), which serves a community with a limited number of insurance plans and available providers, will provide education and ongoing support to consumers as they navigate the health care system and access services. CACCI works with organizations across the region to ensure that consumers enroll in and maintain coverage through advertising, cultural and ethnic events, health and human service providers, businesses, and outreach to specific populations, including immigrant communities. CACCI offers extended hours and tools in languages other than English to increase knowledge and to empower consumers to proactively maintain health care coverage and access the care they need. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.

Cambridge Economic Opportunity Committee (CEOC), which serves several communities with high rates of uninsured residents, will work to reduce barriers to obtaining insurance enrollment assistance by co-locating enrollment services where individuals live, or where they receive other services. CEOC will focus on locations where individuals who are more likely to be uninsured may frequent, such as food pantries, homeless shelters, single-room occupancy residences, English as a Second Language programs, cultural organizations, and job and career service programs. It will also bundle insurance enrollment assistance with its other programs, including the food pantry, Supplemental Nutrition Assistance Program (SNAP) enrollment, free tax preparation, as well as housing stabilization services.

Brockton Neighborhood Health Center, which serves a community with one of the state’s highest number of uninsured residents, will partner with local organizations to expand its reach to specific populations, including immigrants, recently or chronically unemployed, residents recovering from substance use disorder, probationers and parolees. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Lowell Community Health Center, which serves a community with a high rate of uninsurance, will strengthen services to engage and enroll clients in health insurance and educate staff and community-based agencies about the health care system to increase understanding and trust, especially among refugee and immigrant populations. It will increase efficiencies to improve patient access to health insurance benefits services and it will increase its capacity to formalize tracking systems for its patients to address churn. Lowell Community Health Center will increase timely, culturally and linguistically appropriate guidance to assist clients in making informed decisions and maintaining health insurance.

The Joint Committee for Children’s Health Care in Everett assists clients, many from immigrant, multilingual, and multicultural backgrounds, to understand health insurance coverage options and how to access services. It will coordinate six, large-scale enrollment events across different settings and provide focused outreach to specific populations, including children aging out of parents’ household coverage. It will convene two stakeholder meetings of practitioners and other participants to discuss strategies to eliminate churn and minimize misinformation. It will also attend community events and distribute flyers monthly throughout the service area at venues such as service agencies, ethnic small businesses, laundromats, libraries, parks and places of worship.

The Dimock Center, which serves a community with a high rate of uninsurance, will strengthen its capacity to provide health insurance outreach and enrollment services, ensuring that its clients gain knowledge about coverage options as well as how to access and navigate the health care system. The Dimock Center will focus on clients with substance use disorder, specifically those seeking to and who are currently accessing services at its inpatient detox and residential recovery homes. These clients are often disconnected from the health care system, including health insurance coverage, therefore the Dimock Center will enhance its services to ensure that clients interested or participating in these programs are connected with financial counselors to enroll in, maintain coverage. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Brockton Neighborhood Health Center, which serves a community with one of the state’s highest number of uninsured residents, will partner with local organizations to expand its reach to specific populations, including immigrants, recently or chronically unemployed, residents recovering from substance use disorder, probationers and parolees. It will position its certified application counselor in the community five days a week and work with consumers post-enrollment to ensure that they maintain coverage and have access to care.

Family Health Center of Worcester will focus insurance outreach and enrollment efforts towards refugee, immigrant, and asylee populations through clinics and community events with an emphasis on dispelling misinformation, myths, and fears related to public charge. It will proactively outreach to patients who are newly uninsured as a result of a change in life circumstances and will hold new patient education sessions monthly in languages other than English. Family Health Center of Worcester will also conduct ongoing reviews of information collected from Health Insurance Literacy surveys and provide group learning opportunities for its navigators to identify and address themes and content for staff training. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Edward M. Kennedy Community Health Center will enhance partnerships with other community organizations in the region for outreach and enrollment services and it will increase visibility in the community where the most vulnerable clients are likely to congregate, including community centers, cultural events, and libraries. To better assist clients, the health center will implement a schedule to increase access to walk-in assistance. It will proactively provide clients with the tools they need to prevent lapses in coverage and will work with insurers to obtain lists of members who are up for renewal, supporting those patients in the re-determination process.