Grant Partners
Boston Public Health Commission
Boston Public Health Commission will maintain referral systems with community partners; host enrollment sessions throughout the city with a focus on the East Boston and Dorchester communities; leverage social media and local cable access; scale up flyering in census tracts with the highest rates of uninsured, with an emphasis on local businesses and community organization; and develop a multilingual plain language form that outlines when and how a consumer needs to update the state with pertinent information to maintain coverage.
Edward M. Kennedy Community Health Center
Edward M. Kennedy will expand assistance on weekend hours; assist in educating about 13,500 MassHealth patients who will be impacted by changes related to the 1115 waiver and transition to the Accountable Care Organization model; verify the insurance status of current patients days in advance of upcoming appointments; work with insurers to identify members who are up for renewal and provide assistance; formalize an outreach and enrollment network to identify at-risk individuals and refer them to the Outreach/Enrollment team; and partner with community centers and places of worship.
Ecu-Health Care
Ecu-Health Care will conduct outreach in partnership with local community organizations and institutions; provide direct-to-consumer outreach via phone or mailings to Berkshire Medical Center uninsured patients as identified through an automated referral system; partner with other area health and human service organizations to establish an online referral system; review with clients the contents of a member packet including information on what changes to an account need to be reported, staying healthy with your new insurance, eligibility and benefits, how to make a payment, and advanced premium tax credits; and expand digital media, billboards, public broadcast, and radio advertising.
The Joint Committee for Children’s Health Care in Everett
The Joint Committee for Children’s Health Care in Everett will promote messages about health insurance enrollment via its Facebook page, newsletters, and the City of Everett’s website; place multilingual media ads and coordinate appearances and PSAs for radio stations and cable TV programs; coordinate large-scale enrollment events in partnership with community organizations; offer weekly night drop-in sessions for clients to bring questions or copies of letters to receive group level assistance with enrollment questions; create a renewal flyer to explain the process to applicants; work with the Volunteer Income Tax Assistance agency to assist clients who must reconcile their tax credits; and maintain and develop referral systems with provider organizations.
Caring Health Center
Caring Health Center will implement an extensive media and grassroots community outreach campaign to promote enrollment via multilingual television, radio, newspaper, print, social media, and website advertisements; deliver outreach at numerous community events and venues; support MassHealth members impacted by the Accountable Care Organization transition, increasing knowledge and awareness of new coverage options; develop and facilitate multilingual discussion groups to understand health system challenges; and develop facilitators’ guides, educational handouts, and a survey instrument to assess consumers’ understanding of public health insurance availability, policies, and literacy.