Grant Partners

Brockton Neighborhood Health Center, which serves a community with one of the state’s highest number of uninsured residents, will partner with local organizations to expand its reach to specific populations, including immigrants, recently or chronically unemployed, residents recovering from substance use disorder, probationers and parolees. It will position its certified application counselor in the community five days a week and work with consumers post-enrollment to ensure that they maintain coverage and have access to care.

The Dimock Center, which serves a community with a high rate of uninsurance, will strengthen its capacity to provide health insurance outreach and enrollment services, ensuring that its clients gain knowledge about coverage options as well as how to access and navigate the health care system. The Dimock Center will focus on clients with substance use disorder, specifically those seeking to and who are currently accessing services at its inpatient detox and residential recovery homes. These clients are often disconnected from the health care system, including health insurance coverage, therefore the Dimock Center will enhance its services to ensure that clients interested or participating in these programs are connected with financial counselors to enroll in, maintain coverage. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Family Health Center of Worcester will focus insurance outreach and enrollment efforts towards refugee, immigrant, and asylee populations through clinics and community events with an emphasis on dispelling misinformation, myths, and fears related to public charge. It will proactively outreach to patients who are newly uninsured as a result of a change in life circumstances and will hold new patient education sessions monthly in languages other than English. Family Health Center of Worcester will also conduct ongoing reviews of information collected from Health Insurance Literacy surveys and provide group learning opportunities for its navigators to identify and address themes and content for staff training. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.

Edward M. Kennedy Community Health Center will enhance partnerships with other community organizations in the region for outreach and enrollment services and it will increase visibility in the community where the most vulnerable clients are likely to congregate, including community centers, cultural events, and libraries. To better assist clients, the health center will implement a schedule to increase access to walk-in assistance. It will proactively provide clients with the tools they need to prevent lapses in coverage and will work with insurers to obtain lists of members who are up for renewal, supporting those patients in the re-determination process.

East Boston Neighborhood Health Center (EBNHC) serves one of the largest Latinx populations in the state and several of the communities it serves have among the highest rates of uninsurance. EBNHC will conduct outreach in partnership with local community organizations, proactively assist self-pay patients in applying for coverage, and promote enrollment services through social media and in clinical areas of the health center. It will also cross-train call center staff to provide appropriate health insurance information (pre-and-post enrollment) and support to patients. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.