Grant Partners

The Dimock Center will utilize its practice management system to run registries of individuals who might be at risk of losing their coverage based on insurance transitions; lead workshops and information sessions at the health center and with community partner agencies to educate patients on how to apply for, enroll in, and maintain health coverage; notify patients within four to six weeks of application to ensured they received their coverage confirmation letter, remind them of any expiration or renewal dates, and confirm next steps to ensure coverage is maintained; set up alerts in the electronic health record to notify staff of coverage expiration dates a few weeks prior to flag patients that need help with renewal applications.

Massachusetts Public Health Association (MPHA) will focus on community health integration and improving the built environment. MPHA will work with the Alliance for Community Health Integration to ensure that social determinants of health are adequately addressed, in particular through community investments, support for ACOs from MassHealth, and health care institutions’ internal policies.

The Massachusetts Association for Mental Health (MAMH) will work to improve access to behavioral health services and health-related social services for individuals with behavioral health conditions. MAMH will analyze policies and evidence-based programs related to health, including supportive housing subsidies and criminal justice reform, and will disseminate their findings through reports and through their activities as a convener and coalition leader. MAMH will also work to expand their capacity for data collection, measurement, and reporting.

Brockton Neighborhood Health Center will partner with community organizations; help patients update account information, make payments and understand communications from the MassHealth and the Connector; reach out to patients via phone or mail to ensure they understand changes and take steps to maintain coverage; and work closely with patients through individual education and coaching to address post-enrollment issues like selecting a health plan, choosing a primary care provider, and making payments online.

Family Health Center of Worcester will conduct outreach with partner agencies; advertise Navigator services in local media; review all eligibility determination letters received from MassHealth and the Connector, proactively contacting patients who were denied or lost coverage, and assist them in completing the application or re-applying; use multilingual call center software to send auto reminders and targeted messages to patients with impending deadlines; provide group information sessions at agencies that serve target population; and host monthly orientations for new patients to help them understand how to navigate services at the health center.

Cambridge Economic Opportunity Committee will leverage partnerships with local community organizations; staff tables at cultural festivals, community fairs, faith-based organizations, and housing developments; disseminate flyers, door hangers, and utilize social media; provide education on the payment system through the Health Connector; provide post-enrollment assistance by educating about choosing a plan, making appointments, how to read medical bills, and questioning charges; and offer financial coaching in light of addressing premium payments. 

Massachusetts Association for Community Health Workers (MACHW) will focus on professionalizing the community health worker (CHW) workforce by advocating for statewide standardization of practices, the development of a certification process, and the promulgation of a code of ethics. Additionally, MACHW will work to increase CHW participation in medical decision-making and encourage delivery organizations to raise CHWs’ wages. They will also develop metrics capturing the impact of CHWs on social determinants of health, for consideration by MassHealth.

Boston Public Health Commission will maintain referral systems with community partners; host enrollment sessions throughout the city with a focus on the East Boston and Dorchester communities; leverage social media and local cable access; scale up flyering in census tracts with the highest rates of uninsured, with an emphasis on local businesses and community organization; and develop a multilingual plain language form that outlines when and how a consumer needs to update the state with pertinent information to maintain coverage.                                                                                          

The Massachusetts Organization for Addiction Recovery (MOAR) will work to reduce stigma against addiction and to increase behavioral health care access and integration. Their efforts will center on increasing access to timely treatment to reduce overdose risk, as well as access to long-term treatment; advocating on behalf of populations disproportionately affected by addiction; and integrating peer support services into mainstream care. MOAR will conduct community organizing and outreach, participate in coalitions, and expand peer-oriented educational programs.

Ecu-Health Care will conduct outreach in partnership with local community organizations and institutions; provide direct-to-consumer outreach via phone or mailings to Berkshire Medical Center uninsured patients as identified through an automated referral system; partner with other area health and human service organizations to establish an online referral system; review with clients the contents of a member packet including information on what changes to an account need to be reported, staying healthy with your new insurance, eligibility and benefits, how to make a payment, and advanced premium tax credits; and expand digital media, billboards, public broadcast, and radio advertising.

Public Health Institute of Western Massachusetts (PHIWM) provides research and assessment, coalition-building and facilitation, and program and health policy development, with the goal of strengthening social needs, housing and health equity, specifically for low-income neighborhoods and communities of color. PHIWM will work with the region’s social and behavioral health service sectors to understand their needs and implement capacity-building strategies to respond to anticipated Accountable Care Organization patient referrals and clinical linkage programs.  Social service, housing, and behavioral health leaders seek PHIWM’s support in understanding how they can create partnerships that will enable social determinants of health to be addressed in health care settings.  

Health Care For All (HCFA) will work to protect and expand affordable, accessible health care within Massachusetts by advocating for the continuation and improvement of state and federal health and safety net policies. As a leader of the Oral Health Advocacy Task Force and the Affordable Care Today (ACT!!) Coalition, HCFA will educate policymakers about health care access issues and will engage in community organizing, coalition-building initiatives, and media outreach. Additionally, they will seek to identify under-resourced but effective mental health programs that may benefit from expansion.

Edward M. Kennedy will expand assistance on weekend hours; assist in educating about 13,500 MassHealth patients who will be impacted by changes related to the 1115 waiver and transition to the Accountable Care Organization model; verify the insurance status of current patients days in advance of upcoming appointments; work with insurers to identify members who are up for renewal and provide assistance; formalize an outreach and enrollment network to identify at-risk individuals and refer them to the Outreach/Enrollment team; and partner with community centers and places of worship. 

Citizens' Housing and Planning Association (CHAPA) is the leading statewide housing policy and research organization in Massachusetts, and manages the On Solid Ground (OSG) Coalition, which includes organizations in housing, health, education, employment, legal services, and faith-based communities advocating for increased housing and economic stability for families, thereby improving housing, education, income and health outcomes.  CHAPA will conduct outreach and education to affect policy and systemic change at the intersection of health and housing. 

Hilltown Community Health Centers will partner with local community organizations; advertise and author articles in local newspapers and on social media; open a new site in Amherst; work with Managed Care Organizations, MassHealth, and the Connector to proactively identify consumers who need to renew their coverage, and provide assistance; work with employers, small businesses, business associations, home care agencies, and other organizations to reach part-time, seasonally, and self-employed people at risk for churn; and develop an advertising and social media campaign informing the public about the important of renewing coverage and open enrollment.