Grant Partners

Lowell Community Health Center, which serves a community with a high rate of uninsurance, will strengthen services to engage and enroll clients in health insurance and educate staff and community-based agencies about the health care system to increase understanding and trust, especially among refugee and immigrant populations. It will increase efficiencies to improve patient access to health insurance benefits services and it will increase its capacity to formalize tracking systems for its patients to address churn. Lowell Community Health Center will increase timely, culturally and linguistically appropriate guidance to assist clients in making informed decisions and maintaining health insurance.

Health Law Advocates (HLA) will work to advocate for public policy reforms that help consumers access necessary health care. Key focus areas in the coming year include: continuing to lead the effort to improve access to mental health services for children through the continued expansion of the Mental Health Advocacy Program for Kids, which provides free legal assistance to help low-income, high-risk youth to overcome barriers to mental health services; closing the gap in coverage for in-home health services, such as skilled nursing and non-emergency transportation that harms many immigrants enrolled in MassHealth Family Assistance; and building on the progress made reducing MassHealth’s longstanding difficulty assigning immigrants to the maximum benefits for which they are eligible.  Additionally, HLA will continue to improve access to gender-affirming health care for low-income transgender consumers.

Community Action Committee of Cape Cod & Islands (CACCI), which serves a community with a limited number of insurance plans and available providers, will provide education and ongoing support to consumers as they navigate the health care system and access services. CACCI works with organizations across the region to ensure that consumers enroll in and maintain coverage through advertising, cultural and ethnic events, health and human service providers, businesses, and outreach to specific populations, including immigrant communities. CACCI offers extended hours and tools in languages other than English to increase knowledge and to empower consumers to proactively maintain health care coverage and access the care they need. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.

Boston Public Health Commission will strengthen and grow its impact and presence in communities with the highest rates of uninsured by scaling up successful outreach and enrollment strategies, including flyering and one-on-one counseling, as well as its multilingual enrollment assistance in the office and the community. It will also expand hours, collaborate with local businesses, leverage radio and social media to promote its services, and share information about open enrollment and plan selection periods.

Boston Public Health Commission will strengthen and grow its impact and presence in communities with the highest rates of uninsured by scaling up successful outreach and enrollment strategies, including flyering and one-on-one counseling, as well as its multilingual enrollment assistance in the office and the community. It will also expand hours, collaborate with local businesses, leverage radio and social media to promote its services, and share information about open enrollment and plan selection periods. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.

Edward M. Kennedy Community Health Center will enhance partnerships with other community organizations in the region for outreach and enrollment services and it will increase visibility in the community where the most vulnerable clients are likely to congregate, including community centers, cultural events, and libraries. To better assist clients, the health center will implement a schedule to increase access to walk-in assistance. It will proactively provide clients with the tools they need to prevent lapses in coverage and will work with insurers to obtain lists of members who are up for renewal, supporting those patients in the re-determination process.

Metro Housing|Boston, in partnership with Boston Medical Center (BMC), is serving patient families who face imminent homelessness, eviction, foreclosure, or have an impending housing court date. Families referred by the hospital’s Pediatric Emergency Department, Obstetrics Clinic, Newborn Nursery, and the Domestic Violence Program are provided with complex stabilization services. In addition to supporting clients, the grant partners will develop infrastructure for sustainable and efficient data sharing across the two organizations.

Boston Health Care for the Homeless Program will bridge gaps in care for homeless immigrant and non-English speaking patients by enhancing and expanding outreach and health insurance enrollment services at key locations, including shelter sites, where it sees a large volume of patients with limited English language proficiency. It will also expand access to enrollment services at the new Oasis Clinic, a dedicated weekend clinic that incorporates a variety of services to meet the needs of immigrants and patients with limited English proficiency. At the clinic, it will inform patients about their health coverage, the requirements for retaining benefits, and provide advice for overcoming logistical barriers that homelessness brings in maintaining coverage. It will also include enrollment services on its outreach van in East Boston, which serves primarily immigrant and uninsured patients.

Way Finders, Inc. is a community development organization and the largest nonprofit housing provider in Western Massachusetts.  In partnership with Behavioral Health Network (BHN) and Mercy Medical Center (Mercy), the team will provide a consistent Family Care Coordinator who will anchor, coordinate and oversee the clients’ progress from the moment they enter shelter until one year past the attainment of secure, permanent housing.  They will address barriers that lead to housing instability and poor health outcomes, connecting with BHN for behavioral health services and Mercy for medical care, all the while navigating social service systems and providing wraparound services like employment support, financial education, access to nutritious food, and afterschool programs.  The planning phase of this initiative will develop a case management approach that could expand coordinated or joint services to all families in the shelter portfolio. 

Ecu-Health Care will conduct outreach in partnership with local community organizations and institutions; provide direct-to-consumer outreach via phone or mailings to Berkshire Medical Center uninsured patients as identified through an automated referral system; partner with other area health and human service organizations to establish an online referral system; review with clients the contents of a member packet including information on what changes to an account need to be reported, staying healthy with your new insurance, eligibility and benefits, how to make a payment, and advanced premium tax credits; and expand digital media, billboards, public broadcast, and radio advertising.

Edward M. Kennedy will expand assistance on weekend hours; assist in educating about 13,500 MassHealth patients who will be impacted by changes related to the 1115 waiver and transition to the Accountable Care Organization model; verify the insurance status of current patients days in advance of upcoming appointments; work with insurers to identify members who are up for renewal and provide assistance; formalize an outreach and enrollment network to identify at-risk individuals and refer them to the Outreach/Enrollment team; and partner with community centers and places of worship. 

Health Care For All (HCFA) will work to protect and expand affordable, accessible health care within Massachusetts by advocating for the continuation and improvement of state and federal health and safety net policies. As a leader of the Oral Health Advocacy Task Force and the Affordable Care Today (ACT!!) Coalition, HCFA will educate policymakers about health care access issues and will engage in community organizing, coalition-building initiatives, and media outreach. Additionally, they will seek to identify under-resourced but effective mental health programs that may benefit from expansion.

The Community Builders (TCB) is a nonprofit real estate developer and owner that develops housing for families and seniors, invests in local businesses and public amenities that strengthen neighborhoods, and constructs or preserves hundreds of affordable and mixed-income housing developments.  This initiative will focus on TCB communities in Worcester which house 1,500 low-income residents across three housing development sites.  In partnership with Family Health Center of Worcester, Central Mass Housing Alliance, the Worcester Police Department, and researchers at Boston College and Clark University’s Local Action Research Partnership, this team will implement a family-centered intervention to address housing stability and trauma as key social determinants of health. 

Hilltown Community Health Centers will partner with local community organizations; advertise and author articles in local newspapers and on social media; open a new site in Amherst; work with Managed Care Organizations, MassHealth, and the Connector to proactively identify consumers who need to renew their coverage, and provide assistance; work with employers, small businesses, business associations, home care agencies, and other organizations to reach part-time, seasonally, and self-employed people at risk for churn; and develop an advertising and social media campaign informing the public about the important of renewing coverage and open enrollment.

Massachusetts Law Reform Institute (MLRI) will provide legal expertise to coalitions and organizations that maintain and improve health care coverage for low-income Massachusetts residents. MLRI will conduct policy research and analyses to help Massachusetts-based and national partners understand how federal regulations may impact coverage. Additionally, MLRI will advocate for ways to reduce churn among MassHealth beneficiaries and will work to ensure that MassHealth members know their rights as consumers.