Grant Partners
The Dimock Center
Brockton Neighborhood Health Center
Brockton Neighborhood Health Center, which serves a community with one of the state’s highest number of uninsured residents, will partner with local organizations to expand its reach to specific populations, including immigrants, recently or chronically unemployed, residents recovering from substance use disorder, probationers and parolees. It will position its certified application counselor in the community five days a week and work with consumers post-enrollment to ensure that they maintain coverage and have access to care.
Edward M. Kennedy Community Health Center
Edward M. Kennedy Community Health Center will enhance partnerships with other community organizations in the region for outreach and enrollment services and it will increase visibility in the community where the most vulnerable clients are likely to congregate, including community centers, cultural events, and libraries. To better assist clients, the health center will implement a schedule to increase access to assistance. It will proactively provide clients with the tools they need to prevent lapses in coverage and will work with insurers to obtain lists of members who are up for renewal, supporting those patients in the re-determination process. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.
Boston Center for Independent Living
Boston Center for Independent Living (BCIL) will identify new ways to conduct virtual organizing in response to the ongoing pandemic. BCIL will continue to provide personal protective equipment to people with disabilities and advocate with MassHealth for stepped-up personal protective equipment distribution for people with disabilities. A key focus area for BCIL will be advocating for increased effectiveness with new One Care plans, a plan that combines MassHealth and Medicare benefits. Additionally, BCIL will continue to co-coordinate the Dignity Alliance of MA, a new advocacy effort that has attracted over 30 groups committed to real change beyond nursing home reform. It will also continue its involvement with the Disability Advocates Advancing our Healthcare Rights Coalition, focusing on social determinants of health.
Lowell Community Health Center
Lowell Community Health Center, which serves a community with a high rate of uninsurance, will strengthen services to engage and enroll clients in health insurance and educate staff and community-based agencies about the health care system to increase understanding and trust, especially among refugee and immigrant populations. It will increase efficiencies to improve patient access to health insurance benefits services and it will increase its capacity to formalize tracking systems for its patients to address churn. Lowell Community Health Center will increase timely, culturally and linguistically appropriate guidance to assist clients in making informed decisions and maintaining health insurance.
Community Action Committee of Cape Cod & Islands
Community Action Committee of Cape Cod & Islands (CACCI), which serves a community with a limited number of insurance plans and available providers, will provide education and ongoing support to consumers as they navigate the health care system and access services. CACCI works with organizations across the region to ensure that consumers enroll in and maintain coverage through advertising, cultural and ethnic events, health and human service providers, businesses, and outreach to specific populations, including immigrant communities. CACCI offers extended hours and tools in languages other than English to increase knowledge and to empower consumers to proactively maintain health care coverage and access the care they need. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.
Health Law Advocates
Health Law Advocates (HLA) will work to advocate for public policy reforms that help consumers access necessary health care. Key focus areas in the coming year include: continuing to lead the effort to improve access to mental health services for children through the continued expansion of the Mental Health Advocacy Program for Kids, which provides free legal assistance to help low-income, high-risk youth to overcome barriers to mental health services; closing the gap in coverage for in-home health services, such as skilled nursing and non-emergency transportation that harms many immigrants enrolled in MassHealth Family Assistance; and building on the progress made reducing MassHealth’s longstanding difficulty assigning immigrants to the maximum benefits for which they are eligible. Additionally, HLA will continue to improve access to gender-affirming health care for low-income transgender consumers.
Boston Public Health Commission
Boston Public Health Commission will strengthen and grow its impact and presence in communities with the highest rates of uninsured by scaling up successful outreach and enrollment strategies, including flyering and one-on-one counseling, as well as its multilingual enrollment assistance in the office and the community. It will also expand hours, collaborate with local businesses, leverage radio and social media to promote its services, and share information about open enrollment and plan selection periods. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients and staff.
Boston Public Health Commission
Boston Public Health Commission will strengthen and grow its impact and presence in communities with the highest rates of uninsured by scaling up successful outreach and enrollment strategies, including flyering and one-on-one counseling, as well as its multilingual enrollment assistance in the office and the community. It will also expand hours, collaborate with local businesses, leverage radio and social media to promote its services, and share information about open enrollment and plan selection periods.
Edward M. Kennedy Community Health Center
Edward M. Kennedy Community Health Center will enhance partnerships with other community organizations in the region for outreach and enrollment services and it will increase visibility in the community where the most vulnerable clients are likely to congregate, including community centers, cultural events, and libraries. To better assist clients, the health center will implement a schedule to increase access to walk-in assistance. It will proactively provide clients with the tools they need to prevent lapses in coverage and will work with insurers to obtain lists of members who are up for renewal, supporting those patients in the re-determination process.
Metro Housing|Boston
Metro Housing|Boston, in partnership with Boston Medical Center (BMC), is serving patient families who face imminent homelessness, eviction, foreclosure, or have an impending housing court date. Families referred by the hospital’s Pediatric Emergency Department, Obstetrics Clinic, Newborn Nursery, and the Domestic Violence Program are provided with complex stabilization services. In addition to supporting clients, the grant partners will develop infrastructure for sustainable and efficient data sharing across the two organizations.
Boston Health Care for the Homeless Program
Boston Health Care for the Homeless Program will bridge gaps in care for homeless immigrant and non-English speaking patients by enhancing and expanding outreach and health insurance enrollment services at key locations, including shelter sites, where it sees a large volume of patients with limited English language proficiency. It will also expand access to enrollment services at the new Oasis Clinic, a dedicated weekend clinic that incorporates a variety of services to meet the needs of immigrants and patients with limited English proficiency. At the clinic, it will inform patients about their health coverage, the requirements for retaining benefits, and provide advice for overcoming logistical barriers that homelessness brings in maintaining coverage. It will also include enrollment services on its outreach van in East Boston, which serves primarily immigrant and uninsured patients.
Family Health Center of Worcester
Family Health Center of Worcester will focus insurance outreach and enrollment efforts towards refugee, immigrant, and asylee populations through clinics and community events with an emphasis on dispelling misinformation, myths, and fears related to public charge. It will proactively outreach to patients who are newly uninsured as a result of a change in life circumstances and will hold new patient education sessions monthly in languages other than English. Family Health Center of Worcester will also conduct ongoing reviews of information collected from Health Insurance Literacy surveys and provide group learning opportunities for its navigators to identify and address themes and content for staff training. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.
Ecu-Health Care
Ecu-Health Care will support clients in accessing and maintaining health insurance coverage through one-on-one education and outreach in partnership with local community organizations. It will also participate in a variety of community events to build awareness of its services and to provide coverage information to consumers. It will disseminate information about coverage through social media, flyers, and brochures throughout the community, and will proactively outreach to uninsured Berkshire Medical Center patients to provide insurance enrollment support.
East Boston Neighborhood Health Center
East Boston Neighborhood Health Center (EBNHC) serves one of the largest Latinx populations in the state and several of the communities it serves have among the highest rates of uninsurance. EBNHC will conduct outreach in partnership with local community organizations, proactively assist self-pay patients in applying for coverage, and promote enrollment services through social media and in clinical areas of the health center. It will also cross-train call center staff to provide appropriate health insurance information (pre-and-post enrollment) and support to patients. Through 2021, specific grant plans may be adjusted to meet the current health and safety guidelines to protect the wellbeing of clients, patients, and staff.