Grant Partners

Family Health Center of Worcester (FHCW) will partner with community organizations to receive referrals for individuals needing enrollment assistance. They will provide one-on-one sessions and events about minimizing the risk of losing coverage, review all eligibility determination letters, utilize its EMR to record pending expiration dates, and use automated call center software to reach uninsured patients in multiple languages. The organization will conduct quarterly “health insurance 101” trainings, provide regular patient orientation sessions, and make health insurance literacy information and resources available through patient computer kiosks.

The Massachusetts Senior Action Council (MSAC) will address key public policy and community issues affecting the health and well-being for the 65 and over population, empowering its members to use their own voices to address key public policy and community issues. Advocacy will focus on the growing disparity in out-of-pocket costs and affordability. MSAC will coordinate the “Bridge the Gap” campaign, which focuses on health care affordability for seniors.

Project Directors: Megan Sandel, MD, MPH and Diana Cutts, MD

“Children's HealthWatch - Housing Vital Sign” is a one year project to develop a three-question screening tool to identify housing instability – to be called a “Housing Vital Sign.” While there is growing interest by health care providers in connecting patients to services that address social determinants of health, providers struggle to systematically identify which patients are in need of these services. There are currently no validated measures for universal use by health care providers for identifying housing hardships. This project aims to address that gap. Building on their experience developing and validating a two-question screening tool for food insecurity (Hunger Vital Sign™), the research team will leverage its database of nearly 60,000 patients to identify combinations of up to three housing instability questions with the highest association with adverse health and developmental outcomes among families with young children.

Dukes County will participate in community outreach events, and use paid and unpaid advertising and social media to promote affordable insurance information. They will develop a folder with handouts for appointments, and adapt a checklist for account set-up, enrollment and payment information, primary care provider selection, and making appointments. It will also set up reminder systems for clients with pending action steps. 

Community Action of the Franklin, Hampshire, and North Quabbin Regions will conduct outreach through four community coalitions, food pantries, and career centers.  They will screen all callers for health insurance needs and send reminders about member responsibilities to submit documentation and update information.  At enrollment meetings, Community Action will provide materials to help members stay organized and follow-up to see if they have a PCP, can access their Connector account, and have responded to any mailings.