As the Chief Medical Officer at Press Ganey, Dr. Thomas Lee is responsible for developing clinical and operational strategies to help providers measure and improve the patient experience, with the overarching goals of reducing patient suffering and improving the value of care. Dr. Lee has more than three decades of experience in healthcare performance improvement as a practicing physician, a leader in provider organizations, researcher, and health policy expert.
Dr. Lee is an internist and cardiologist who practices at Brigham and Women’s Hospital in Boston. He became a professor of medicine at Harvard Medical School and a professor of health policy and management at the Harvard T.H. Chan School of Public Health in 2004. Prior to joining Press Ganey in 2013, Dr. Lee was the Network President for Partners HealthCare (now Mass General Brigham), the integrated delivery system founded by Brigham and Women’s and Massachusetts General Hospitals in 1994.
Dr. Lee has performed clinical epidemiological research leading to more than 300 articles in peer-reviewed journals, and five books. He is a member of the Editorial Board of The New England Journal of Medicine; the Board of Directors of Geisinger Health System; the Board of Directors of Health Leads; the Special Medical Advisory Group (SMAG) of the Veterans Administration; and the Panel of Health Advisors of the Congressional Budget Office.
He received his bachelors degree from Harvard College in 1975 and his doctor of medicine from Cornell University Medical College in 1979. He trained in internal medicine and cardiology at Brigham and Women’s Hospital, where he is a practicing primary care physician. He also received a master of science in Epidemiology from Harvard T.H. Chan School of Public Health in 1987.