FOR IMMEDIATE RELEASE
WHO SEEKS EMERGENCY CARE AND WHY?: DATA FROM MASSACHUSETTS
Survey shows users of emergency rooms have trouble accessing care in other settings, and frequent users of emergency rooms are a sicker, more disabled, and more chronically ill population than other adults in the state
Blue Cross Blue Shield of Massachusetts Foundation
SEPTEMBER 24, 2009, BOSTON — While health reform in Massachusetts has succeeded in increasing health insurance coverage and access to care, use of emergency rooms by working-age residents remains high. Those seeking care in ERs may have trouble accessing care in other settings. They are less likely to use a doctor’s office or private clinic as their usual source of care and they are somewhat less likely to report having a place they usually go to (other than the ER) when they are sick or need advice about their health. And frequent users of emergency rooms (those reporting more than three ER visits in a year) are a sicker, more disabled and chronically ill population than other adults in the state.