Charlotte S. Yeh, MD, FACEP

Chief Medical Officer, AARP Services, Inc.

Dr. Charlotte Yeh is the Chief Medical Officer of AARP Services Incorporated (ASI). ASI is a wholly owned, taxable subsidiary of AARP, managing a wide range of products and services that are offered as benefits to AARP?s 39+ million members. Dr. Yeh is responsible for implementing changes in healthcare delivery. She partners with medical officers at ASI?s providers to identify programs and initiatives that will lead to enhanced care for older adults.

Before joining ASI, Dr. Yeh was the Regional Administrator for the Boston and New York Regional Offices for the Centers for Medicare & Medicaid Services (CMS). Dr. Yeh promoted the vital work performed by CMS in maintaining and improving the nation?s health care in New England, New York, New Jersey, Puerto Rico, and the Virgin Islands. Dr. Yeh facilitated collaborative relationships between CMS and a variety of organizations throughout the eight states, Puerto Rico and the Virgin Islands to promote awareness of Medicare and Medicaid programs to ensure that beneficiaries receive the benefits they deserve. In 2006, Dr. Yeh directed the implementation of the Medicare Prescription Drug Benefit, the single biggest expansion of the Medicare program since its inception 40 years ago. As a result of the outreach activities and the grassroots partnership networks developed under her leadership, over 90 percent of all people in her regions with Medicare are covered by the benefit.

From 1998 until January 2003, Dr. Yeh served as medical director for Medicare policy for National Heritage Insurance Company in Hingham, Massachusetts. Dr. Yeh brings over 20 years of active emergency medicine experience to her position. From 1990 to 1998 she served as Physician-in-Chief of the Emergency Department at New England Medical Center. Previously she served as a staff physician and Chief of the Department of Emergency Medicine at Newton-Wellesley Hospital, a community teaching hospital. Both institutions are affiliated with Tufts University School of Medicine where Dr. Yeh held an appointment as Assistant Professor in the Department of Emergency Medicine.

Dr. Yeh received a bachelor's degree in 1971 from Northwestern University in Evanston, Illinois and her medical degree in 1975 from Northwestern University Medical School in Chicago. She completed her internship in general surgery at the University of Washington at Seattle and her residency in emergency medicine at the University of California at Los Angeles.